FAQ's

Straight answers for NJ & NYC metro businesses looking for reliable managed IT, cybersecurity, and Microsoft 365 support.

Managed IT typically includes proactive monitoring, helpdesk support, patching, endpoint security, backup oversight, and IT strategy guidance—so issues get prevented, not just fixed.

Yes. We support remote users with secure access, device management, Microsoft 365 collaboration, and policies that reduce risk while keeping the team productive.

Yes. We handle onboarding with a structured transition plan—documentation, credential handoff, network review, endpoint inventory, and a stabilization period to reduce disruption.

Most MSP security programs include endpoint protection, email security, MFA, patch management, backup verification, and security awareness. We right-size the stack based on your risk and compliance needs.